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Posted: Thursday, August 17, 2017 5:27 PM

TDS Telecom has a full:time opening in our Quartzsite, AZ office for a Field Services Technician:Network. The FST:Network installs, troubleshoots, repairs, and maintains telecommunications products and equipment that TDS sells and leases (Key Systems, PBX, Centrex Systems, and/or other business systems). This position performs work associated with splicing and maintaining outside plant facilities and equipment. This position also installs, splices, repairs, and maintains aerial, buried, and/or underground fiber optic and copper cable. The FST:Network has knowledge of commonly used concepts, practices, and procedures within the field of telecommunications. The FST:Network has direct, face:to:face contact with our customers and is expected to be proactive with the sales of TDS services and products. Services include, but are not limited to, Telephony, Video/CATV/DBS, Internet, and/or high speed networks. This position exceeds customer expectations by performing extraordinary customer service, identifying customer needs, and providing them with communications solutions. The FST:Network knows how to use and demonstrate TDS products and seeks sales opportunities while educating the customer. Products and services include (but are not limited to): Local Service, Central Office Services, Structured Cabling, MAC (Moves, Adds and Changes), Voice Mail, Audio and/or Video Conferencing and Non:regulated CPE. The FST:Network may be responsible for performing varied or additional duties to meet demands of TDS which may include duties of other Field Services Technician stalls, troubleshoots, tests, splices, repairs, and maintains telephone equipment and general network equipment, customer premise equipment, Video/CATV/DBS, fiber optic/copper facilities and/or other TDS products and services for new and existing customers. Installs, configures, maintains, and repairs Key Systems, PBX, Centrex Systems, and other business systems such as fiber terminals, ISPs, ISDN, DSL, T:1s, and/or DS3s (carriers, paging, and wireless). Identifies location of defective cable using various test equipment and repairs buried, aerial, underground and/or customer cable. Locates cable and fiber in response to customer requests and/or construction needs. Pole climbing and operating construction equipment is required. Locates, identifies and marks company underground and buried facilities to prevent facilities from being damaged. Keeps orderly log of all locate requests in our exchange area. Performs cable fault acceptance tests on newly constructed facilities.Provides troubleshooting support techniques and corrections. Responds to A?troubleA? dispatches.Provides high level support for enhancing and maintaining record systems (cross connects, line groups, network elements, etc).Provides excellent customer service. Proactively educates and sells TDS products and services to customers.Performs project management of the installation of systems and performs related functions as requested by pletes all related paperwork in a timely manner such as forms, timesheets, material usage, and special data requests. May require working on project teams. Maintains work equipment and company vehicle. Stocks vehicle and notifies appropriate person when supplies and materials are low.Promotes safety and accident prevention as day:to:day part of the normal job functions and attends safety meetings as required. Follows safety policies and procedures, applies safety training and follows Department of Transportation requirements as they apply to the job. Responsible for routine vehicle maintenance and adherence to TDS Vehicle Safety Policy.Maintains inventory including purchasing, receiving, stocking, and tracks regulated and non:regulated equipment and materials. Provides equipment maintenance, operating instructions, and diagnostics as needed.Utilizes MS Office Suite, Trouble/Repair/Dispatch Systems, Plant Record Systems, and other TDS applications to ensure accurate facility assignment and


• Location: quartzsite, Yuma

• Post ID: 58159763 yuma is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017