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Posted: Thursday, January 25, 2018 9:39 AM

Equal Opportunity Employer/Disability/Veterans
Full Time Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience with duties to include sales, customer service and some administrative functions.
Schedule will be Monday - Friday: 8am to 6pm
This position pays $11.00 per hour.
Job location: 2760 S 4th Ave, Yuma, AZ
+ Meet and greet customers in a friendly and timely manner
+ Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
+ Sell optional protection products, upgrades, fuel options and other additional equipment
+ Understand and communicate rental terms and conditions, vehicle features and other services
+ Provide directions and general assistance
+ Assist to assess condition of rental upon return
+ Process returns, check-ins and exit kiosk transactions
+ Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
+ Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
+ Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
+ Clean vehicle interior and exterior by hand or by operating washing equipment when needed
+ Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
+ Perform miscellaneous and backup duties job-related duties as assigned
+ Must be at least 18 years old
+ High school diploma or GED equivalent required
+ Must have at least 1 year prior retail customer service experience
+ A basic level of computer experience and understanding of Microsoft Office Products is required
+ Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
+ No drug or alcohol related conviction on driving record in the past 3 years
+ Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
+ Must be able to work the following schedule: Monday - Friday: 8am to 6pm
Requisition Number: 2018-233049
External Company Name: Enterprise Holdings
External Company URL: www.erac.com

Source: http://www.jobs2careers.com/click.php?id=4852973644.96


• Location: Yuma

• Post ID: 68964322 yuma
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