Posted: Wednesday, September 6, 2017 3:02 AM
CenturyLink (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000:route:mile U.S. fiber network and a 360,000:route:mile international transport network. Visit CenturyLink for more information.
Job Summary 13;
Taking it to another level connecting our customers to the Power of the Digital World Are you willing to learn new technologies, provide friendly and knowledgeable solutions to our customers? Join our team as a Technician providing excellence in servicing the customer, selling our products and integrated communications services. What are the advantages to joining our dynamic technical team? Here are just a few : paid training, tuition assistance available, tools, test equipment and a company vehicle you will need to perform your job as well as you will have rapid progressive earning potential and advancement opportunities.
Job Description 13;
:Installs, tests and maintains private and switched services, and applications for individual residential and business customers. Such services and applications include analog, data, sub:rate and high speed digital, DSL
:Reviews, analyzes, updates, and interprets work orders, circuit diagrams, word documents, schematic drawings, engineering work prints, OSP (Outside Plant) maps, equipment drawings, company records, technical manuals and other source documents to obtain specifications for installation and trouble isolation purposes.
:Follows standard practices.
:Resolves issues to insure service is installed/repaired by committed date/time.
:Receives service orders, worksheets (detailed diagrams describing nature and location of equipment to be installed or repaired) and repair tickets from supervisor, or other designated employees and performs specified work.
:Conducts tests associated with the installation and repair of individual circuits. Resolves customer issues and problems, insures customer satisfaction; insures service is working to specifications. Contacts control and/or dispatch centers or other designated employees during tour for other assignments.
:Analyzes service orders and trouble tickets for accuracy and completeness, verifies critical dates, commitments, facility and equipment assignments, reasonableness of test results and conformity of circuits to established tolerance criteria.
:Utilizes various testing devices such as frequency and data signal generators, transmission measuring sets, volt:ohm:meters, software programs, while installing and maintaining equipment, services and applications. Uses test equipment and/or coordinates testing of customer lines with others including company and customer personnel, as well as with the assistance of the control and/or dispatch centers.
:Repairs, maintains, splices and performs conformance testing of subscriber line, carriers plant and/or fiber optic plant.
:Joins repairs and rearranges cable conductors in utility holes.
:Makes necessary test for gas before entering utility hole.
:All other duties as assigned. 13;
:Basic electricity knowledge (through classes or on the job related training) including: reading and interpreting circuit diagrams, equipment drawings, technical manuals, and AC/DC usage and measurements.
:Experience working in teams or alone problem solving, coordinating testing and troubleshooting customer lines or toll lines.
:Experience working independently with little supervision.
:Experience meeting work deadlines.
:Customer Service experience face:to:face and over the phone.
:Ability to use a laptop as a testing and diagnostic tool.
:Knowledge of hand tools, power tools, and test equipment s
• Location: Yuma
• Post ID: 59222613 yuma